Where to go: Ground Floor, PCEDO Bldg., Capitol Compound, City of San Fernando (P)
Head of Office: Elizabeth E. Baybayan
Tel No.: (045) 963-5022
Availability: Monday-Friday, 8:00 a.m – 5:00 p.m
About the Service:
Relief assistance refers to the provision of timely and appropriate food (covering at least one and a half day subsistence) and non-food commodities to victims of natural or man-made calamities or any form of distressed situation to prevent starvation or nutritional decline or health and security hazards.
Requirements:
a) Referral letter from Municipal Welfare or Disaster Office
b) MDAO Report
c) Certification/Fire report from Bureau of Fire
d) Barangay Certificate of Indigency
e) Any Valid I.D
f) Pictures (disaster result)
Fees: None
Steps to Avail Service:
| What to do | Action Undertaken | Time | Person in-charge |
| Submit requirements and wait while documents are reviewed | Review documents | 5 minutes | Social Worker |
| Submit to interview, assessment and evaluation | Conduct Interview, assessment and evaluation | 30 minutes | Social Worker |
| Sign Requisition Distribution Sheet (RDS) | Issue RDS and stubs for relief distribution | 2 minutes | Social Worker |
| Claim assistance | Release assistance | 10 minutes | Releasing Officer |
About the Service:
It is the provision of financial and/or other assistance to individual or families who are hampered to function normally because of socio-economic difficulty which is usually short term and emergency in nature, thus the assistance is one shot deal or maybe extended per need assessment (medical/hospital bill discount (JBL Hospital only), transportation (Balik Probinsya), food assistance, bereavement assistance).
Requirements:
a) Referral letter from Municipal Welfare
b) Social Case Study report or Intake Sheet (for fire, tornado victims, etc)
c) Certification/Fire report from Bureau of Fire
d) Barangay Certificate of Indigency
e) Any Valid I.D
f) Pictures
Fees: None
Steps to Avail Service:
| What to do | Action Undertaken | Time | Person in-charge |
| Submit requirements and wait while documents are reviewed | Review documents | 5 minutes | Social Worker |
| Submit to interview, assessment and evaluation | Conduct Interview, assessment and evaluation | 30 minutes | Social Worker |
| Wait while transaction is processed | Prepares assistance other supporting papers | 3 minutes | Social Worker |
| Claim assistance | Release assistance | 5 minutes | Releasing Officer |
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Management Information System Office
2021